Privacy, Refund & Comment Policies

Privacy Policy

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, fill out a form or comment on our blog.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Google AdWords

  • Brundage Mountain Resort has implemented and uses Display Advertising and Remarketing through the Google AdWords network to advertise online.
  • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • Brundage Mountain Resort and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double-click cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.
  • Visitors may use the Google Analytics opt-out Browser ad to opt-out of these advertisements online.

 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service via e-mail at: info@brundage.com or via phone at 208-634-4151 ext. 124.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.brundage.com
PO Box 1062
McCall, Idaho 83638
United States
info@brundage.com
208-634-4151

Refund Policy

Season Passes

All Brundage Mountain season passes are non-refundable, non-transferable, and not for resale. Please see our Season Pass FAQ page for more information

Select Cards

Brundage Mountain Select Cards are non-refundable, BUT, you can transfer them to another person. Select Cards expire at the end of the season purchases regardless of whether all visits have been used.

Gift Cards 

Brundage Gift Cards are non-refundable. Brundage Gift Cards do NOT expire at the end of the season and can be used in future seasons.

Retail Items

Brundage will offer a refund on retail items provided the item is not damaged and is returned with proof of purchase within 30 days.

Blog Comment Policy

We love comments and appreciate the time that our readers spend to share ideas and give feedback. Thank you to everyone who comments on our SnowBlog.

However, we also want our comments to be as useful as possible to all of our readers. While we keep 99% of comments, we will remove these:

  • Harassing comments: While conversation and the sharing of different ideas is encouraged, all comments need to be respectful towards our contributors and those leaving comments.
  • Anonymous comments: We only accept comments from people who identify themselves.
  • Promotional comments: If a comment is solely promotional in nature, we will remove it from the site.

We reserve the right to remove any comments from the site; please leave comments that are respectful and useful.